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Q:

The hospital said my family member needs 24 hour care. Are all home care agencies alike? Doesn’t Medicare pay for this?
A: In short, no. Medicare will only pay for skilled nursing services for a short time. The nurses or aides come in for a short visit and go to see other patients. Private duty home care providers are hired by you, and stay for a specific time. Most home health agencies that are licensed by the Department of Public Health will specify a 4 hour minimum service time. This sometimes can be broken up into "wake up and tuck in" services if the home care patient is in need of some assistance or will provide help by 8 or 12 hour shifts. Some will provide live in help. These agencies are considered "traditional" home care agencies. You employ the agency, not an individual provider, and the agency will also assume any liability for the employee.

Q: What about live in help?
A:

Live in help can be provided by a traditional home health care agency or hired by you through an employment service. Let’s look at both types of care providers.

If you hire a traditional home health agency, you employ the agency and they guarantee that their employees will be present 24 hours a day, 7 days a week. The employees are required to speak English, have references, and in Illinois, the agency has done a background check on the individual to determine whether or not the person has a criminal record. The agency requires documentation of patient care and visits regularly (usually once a month) to see that the employee is performing to the agency’s standards of care. The agency handles payroll, insurance and benefits for the employee. They tend to be more expensive per day, but worth it if you don’t want a lot of hassle.

Employment services will place a live in caregiver in your home as well. These individuals are often recent immigrants who pay a placement fee. The employer (you) also pays a fee to the employment agent for the referral. These individuals are not considered professional caregivers, but some may have had health care experience or training in their country of origin. The employment service can do some screening but background checks, references, and ongoing supervision of the patient’s care are the responsibility of the employer, not the agent. The individual may not speak English. This may work for some families where the patient was raised in a bilingual home, or their first language was not English. It may not work for other families. The employer (you) will have to arrange coverage for the employee’s time off or if the employee quits. These services are much less expensive, but you must assume responsibility for payroll, taxes and worker’s compensation insurance. Even with the added expenses of employer taxes and insurance, this option is still less expensive than a traditional agency.

Q: What about payroll?
A: Traditional home health agencies handle their own payroll. If you hire your own caregiver directly, you will need to arrange a time keeping and payroll system. Some accounting services will do this work for you for a fee. Regardless, it is important to keep good records. Some of the costs related to home care are tax deductible. Your tax professional will tell you what information you need. The IRS has employee tax forms at http://www.irs.ustreas.gov http://www.irs.ustreas.gov and links to your own state tax department. In Illinois, there is a record form for domestic employees. Your care manager can also help you in this process.

Q: How do I select a home care worker?
A: Here’s a few of the questions you should ask:
 
Does the caregiver have references? What is their experience in caring with someone with your loved one’s medical condition?
What are the caregiver’s English communication skills? Can they communicate with you? Or to 911 if needed?
Does the caregiver understand Living Will, Health Care Power of Attorney or other advanced directives? Does the caregiver have knowledge of and understand Hospice and its philosophy?
What do you expect as an employer regarding personal care for your loved one? Will the caregiver do laundry, housekeeping, transportation, etc.?
Is the caregiver’s physical stature such that they can realistically provide care for the client?
Does the caregiver smoke, have allergies (food, pets etc.) or medical problems that could potentially interfere with performance of his/her job?
How many days off does the caregiver require? Will the caregiver be paid for days off , vacations or holidays?
Can the caregiver understand special medical diets and prepare a palatable meal?
When will the caregiver be paid? Weekly? Biweekly?
What is the salary? When will employment begin?
Does the caregiver have a driver’s license, reliable vehicle and car insurance?
 

 

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